I have been with T-Mobile since June 1, and everything was fine until January 15. I contacted a T-Mobile rep and requested the 1000 text messages per month. She told me that it would take 5 to 7 business days for this plan to kick in. YEAH RIGHT!
They didn't add the plan until after February 22, then they had the audacity to charge me every month for supposedly going over 300 text messages. Then there were charges from some crap called Jamsters, that my cell phone which is a Samsung R225m, and cannot get "screen savers" and ringtones added as they advertise. I can only get ringtones from T-mobile at there website.
Then in January I noticed that they began to charge me for incoming and out going AOL messaging, so I checked my contract, My contract clearly states that the AOL is "free of charge to those whom have AOL or AOL's AIM." So where do they get off charging me?
Plus there have been other issues since January that I was told on April 29 was resolved and corrected. Not even the case.
They tell you that they want you to be a "satisfied customer, " but when you try to talk to them they don't listen nor do they "hear" what you are saying to them.
I felt like I was dealing with Sprint again.
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