I purchased a T-mobile plan in my name for my daughter, who at the time was under age and unable to enter into a legal contract. Since my daughter was underage, of course, she would have no credit. But the sales person ASSURRED me OVER AND OVER that when she is 18 the account can be transferred ...
I have lost count of how many times I have contacted t-mobile concerning this issue, but I assure you that I am so far beyond frustrated, there isn't a word to properly describe it. I have found that t-mobile has slyly added excess charges to my bill in the past, so I have become very wary and ...
Summary: T-Mobile reps did not tell me Yahoo Messenger was charged as a text message. They told me I had unlimited email, internet browsing. On my home computer, you have to log onto the internet to get onto Yahoo Messenger. So I thought logging through the icon was also unlimited internet. They ...
Over the last few years T Mobile has sent two letters to me regarding accounts I never opened with them. The first time they looked up my address in Michigan and demanded an overdue bill from Indiana. I have never had a Telephone from T Mobile. When I told their rep to leave me alone she asked for ...
I have had 5 handsets in the last 3 months and still do not have a model that has the same functionality that I was originally promised. Was promised 200 anytime minutes as partial compensation & was reneged on. I would like to get out of my contract since they can't meet their end of the ...
My son has a sidekick and his backlight went out. I called the customer service line and informed them of what was going on with his phone. They guided me through several steps to check for water damage and none was found. I was then instructed to send phone in to company and a new one would be ...