Usacomplaints.com » Shops, Products, Services » Complaint / Review: T Mobile - Bought phone, listed as tmobil customer appreciation rebate. Jumped through hoops, following rules very closely never got rebate. When called on it tmobile says third party responsible for rebate. Never got it. #293634

Complaint / Review
T Mobile
Bought phone, listed as tmobil customer appreciation rebate. Jumped through hoops, following rules very closely never got rebate. When called on it tmobile says third party responsible for rebate. Never got it

Tmobile advertised a rebate"tmobile customer appreciation rebate"i bought phone, followed all rules, mailed them the most ridiculous info, (designed so you wouldnt follow through) but i did. Called them often just to be told they never received things (they did) other times put on hold for long durations, just to be disconnected, all the nonsense you can imagine. Once started collecting e mails and letters they had no choice but to address me.

I refused to pay bill, offered bill less rebate money, they would not accept, so i refused to payat all. (never even missed or late paid for 10mos.) they in return cancelled my account one week before my one year contract, thenmaking me responsible for a 200 dollar early termination fee. This is a joke. When i called them on it they say they have nothing to do with rebate, i expressed to them their name tmobile is the security i needed to see.

I would not have trusted a company with no reputation, they attatched their name to this.
Finally, they just put my account in collections, and reffered me to their collection agency, where its be hurting my credit ever since.


Offender: T Mobile

Country: USA   State: Ohio   City: Cincinnati
Address: Pobox 742596

Category: Shops, Products, Services

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