I have been a t mobile customer for 6 years not 1 late payment. According to policy and conditions t mobile doesn't define immediately in the lost or stolen section of the agreement very well. It is vague. The simple truth is they dont value customers. They could have made a customer for life; instead i might as well be a part of the price war thats going on. Somebody rung up $1300.00 dollars in charges out of the country.
According to them they cant help or do anything b/c i took too long to notify them. I lost my phone while traveling with two children in the airport with a 1 year old and a 2 year old. If anyone could guide me legally i would appreciate it. It sure doesn't seem right that i have insurance for everything in this world except my phone. It will really hurt to pay this one!!!
Thanks
Dan
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