Bought a Brand New Samsung phone from tmobile, with a new upgraded family plan. Screen broke 2nd day I got it, brought it back to tmobile days later and was told that even though it was within the warranty time, this warranty did not cover type of damage. Under contract, the phone should have been ...
After my first bill, when I noticed text message charges for my kids' phones, I begged to have texting blocked - T-Mobile said they couldn't do that. I ended up paying an extra 10.00/month (over our already extremely costly plan) to allow my kids texting due to the inevitable incoming text ...
T mobile is terrible! I was told I was eligible for a partial upgrade and that I could do it online, in person, or in the store. They also said I would get a rebate. I had a blackberry pearl from wirefly that was a piece of crap that never worked, so I went online and did the purchase. I also ...
What others tell you about the lack of service in areas is absolutely true. I also could not get T-Mobile to give me a refund or let me out of the contract and I was only about a week outside of the refund window. If this company was really on the up and up, they would be very UPFRONT about telling ...
I had two accounts because I exceeded the maximum number of phones for the Friends and Family Plan. When kids started leaving the house, I merged the two plans. T-Mobile automatically increased my subscription by 2-yrs without notifying me. I never received any phones or promotions. Now I can't get ...
If you use data phones beware! Note, I am a 30 year old sales professional that uses data phones primarily for their e-mail capabilities along with typical phone functions. Phones used through T-Mobile recently: - Treo 600 - broke and was replaced with a refurbished (bullshit) then replacement ...