I stopped my SupraTelecom support in middle-Sept, spending my closing (I believed) statement on September 2. Though I had been informed nowadays that the actual closing statement was delivered to me that month, I've no remembrance of getting it. But I subsequently had no more conversation from ...
Sometime in September I requested to reconnect my phone service through Supratelecom, at that time I requested inside wire maintenance as I always do. When I received my first bill I noticed that I was not charged for that service coincidentally, I started having issues with my phone line. I then ...
When I moved from FL in Feb I called and had disconnect of Supra, paying my bill in full the following month, after all extra costs were complete. I gave my forwarding address / phone # to Supra 2 times. The second time after I asked them to double check they took the info and they said NO, pls ...
After the hurricane charle my phone stopped working for 3 months. I called supratelecom and spoke with several rep's that didn't help me with the charges they sent me for these months i didn't have the service. Most of the time the csr's didn't allowed me to speak with a supervisor who was at all ...
I called to make payment arrangements so that my service would not be shut off. I couldn't pay my bill until the following week. 3 times I called and they said I would have to call back because the computers were down. The 4th time that I called, after holding for 25 minutes, the rep who answered ...
At the end of August my husband and I called Supra Telecom to have out phone line transfer to a new address. We called 5 days prior to our move indate. We were told that by the time we moved in that our phone line would be ready to use. That never happend. We called the customer service line to ...