On 06-20-03 I paid my bill and requested a transfer of service to my new address just one block south. They took all the info and asked for a contact number. The gave me a date just about one week from request date. It is 10-29-03 and I am still waiting!!! I got tired of calling only to hear that: ...
I had had supra's service for about a year. All was well, until I had to move. I called to give them my new address one month prior to moving. I asked them not to change the number to the new address until the move-in date. Two weeks later, I told them I decided not to move there and gave the my ...
Phone line went dead on Thursday, called Supra for repairs. The problem we suspected was inside the Condo phone equipment room. Supra ran a line check and determined their LINE was OK and needed to check the premises inside, which we agreed with too. They set an appointment time for Friday until ...
I moved on 5/5/03 and called Supratelecom to disconect phone on 5/6/03. On 6/30/03 I received a bill for May, June And July from them. After talking to Sergio, in customer service, he told me that I was responsible for the bill, even though I had called to disconect service. "There's nothing I ...