Hello. I signed up for a trial membership and am now stuck with a monthly bill for a "subscription" for monthly tech services but I have no way of contacting your company. The phone numbers I've tried are only answering machines; no real people ever come on the line. The monthly billing ...
Signed up for online support over a year ago. Their help was good and they resolved the problem. But I don't need their help now and I can't reach them by phone. Spent 2 hours trying to find a canel function on their website, but if there is one it is very well hidden. ...
Support.com is one of the slowest pc repair services I've ever used. If your lucky enough to get a tech on the phone after you shell out $150 then it could take hours if not days to get a problem resolved. I say stay away from this company. ...
I have had a Support.com subscrition for 4 months so far and finally I had a support issue where I needed technical help. I called them yesterday and after getting a quasi-apologetic voice telling me they were busier than expected I waited on hold for a support engineer for well over an hour. Tried ...
I signed up for support.com in the fall of last year. I prepaid for the whole year. Last Monday I had a computer problem and called them to help me get it fixed. I've called four times, each time waiting on hold for over 45 minutes and not getting through to anyone. I've left three voice mail ...
I bought a 6 month Support.com contract in the fall of 2009 because I had a problem. The initial contact on service were superb. It took an hour but my problem and more were resolved. Great service. March 15 I called again. Gave up after waiting for over an hour. Ditto the next day. Finally called ...