SunTrust is horribly disorganized. One hand does not know what the other hand is doing. The people running the company should be fired by the stockholders. Why don't the departments within the bank talk to each other? Why must I spend 2-3 hours on the phone again for an error by the bank? This is ...
I am sick and tired of SunTrust taking a good chunk of my disability check when I am obviously out of funds. I could understand one charge, but they continuously allow me to use the debit card while all along charging me fees for each use. Letting me continue to use the card without funds makes me ...
I am having a serious problem with SunTrust online banking. This has happened a few too many times. I have overdraft protection set up on my account, where it will pull money from my savings if needed and assess a $10 fee. There is a problem, though. I would prefer not to use this feature and ...
Do not use SunTrust Bank! During these national economic struggles, we all need to be treated fairly. My husband and I have been struggling financially and failed to keep a very accurate ledger of our banking activities. Because of this, we had overdrawn our account. SunTrust charged us overdraft ...
Our nightmare started in December. We went to SunTrust for help with one mortgage payment in January 2009. They suggested a forbearance and sent us an agreement to sign, covering non-payment for February, March and April. I think it is important to mention that before this, both of our mortgage ...
I went to a SunTrust ATM to withdraw some money. The ATM was not acting properly and did not dispense the cash. I had a check waiting to go through, but the merchant was going to cancel the check payment if I did not make the scheduled payment in cash before they closed. That was the reason for the ...