I bank with Suntrust and have a credit card with them. I pay my balance on time every month at a teller so I have a record. I use my checking account to transfer the payment. Today I went to use the card at the grocery store for $250 worth of groceries. Declined! Why? Because they show no record of ...
In the month of July, I started having large amounts of overdraft charges put on my checking account at Sun Trust. It took more than a month to find out that my account had been hijacked. Sun Trust informed me on 8/2 that the account had been hijacked, and I closed the account. They refused to give ...
SunTrust has the most outrageous fees... It is so depressing. I hate the bank, and I am closing it soon to put funds in a credit union. I would not recommend it to anyone for anything. Ever. ...
I learned the hard way that the SunTrust customer service 800 number is not open 24 hours. What happens if there is a security emergency, like a lost or stolen card? Well, you have to wait until 6 AM the following day to contact them. By the way, when you call the 800 number, it requires you to ...
I have been a customer of SunTrust Bank (formerly CCB) for 11 years and had hoped the new fees would be reconsidered. I have several accounts and also use my debit card regularly for paying bills and miscellaneous things, so I regretfully have to close my accounts. It is just too much with a couple ...
I went to SunTrust because they had commercials asking you to open an account there if your bank was bought out. They said they had real time, and they do not. I signed up for free checking and checks, but when the $5 ATM fee came up, I was told I could switch to another account. When the fee was ...