On November 23rd, I bought plane tickets for a vacation to Australia. I looked to make sure it had gone through correctly, and it was only reflected as one pending transaction. On the 28th, the transaction disappeared (as happens with SunTrust, which is very shady in my opinion and designed to trip ...
I had many pending ACH transactions posting against my checking account. I arranged for additional funds to be deposited into my account to cover a rent check, but the bank did not release that money promptly. It paid the rent check first, which caused every pending item to be either paid or ...
Suntrust has ripped me off for the last time! I make sure that I watch my account and balance it, along with using the Suntrust Banking Application for my phone. I was aware that I would receive one overdraft fee due to a check. They decided to rearrange my account and have charged me ...
I experience small charges each month. I closed my account in February and received a bill in March with overdraft fees attached. I called customer service many times, and no one seems to know how to solve it. I have had this issue for a month, and still no one can resolve it. ...
This bank has taken and stolen my money. They hide behind this fee and that fee. They have drained my account dry. Their ATM machines never work. When I have a question, they shut down access to my account online. This bank is terrible. If you do business with them, beware. ...
I have an auto loan through Suntrust Bank. My rate is great, but their customer service is the worst I have seen. I am in the process of refinancing my house through a different bank. I needed my payment history for 12 months (which is how long I have had the loan), so I called and asked for a copy ...