On Feb 7th, I made a deposit at the bank's branch in Gainesville, GA. It was a Canadian funds check of a sizeable amount. I asked the local "Asst VP" how long it should take and what the "exchange rate" was. He could advise neither, but "guessed" at ten business days. ...
Banking regulations state that a consumer must expressly tell the bank in writing if a debit card should be allowed to go negative. I specifically told the bank not to approve anything when there was not enough to cover the transaction, but they did anyway and then charged fees for it. ...
My company uses this bank for our corporate credit cards, among other financial services. I find the online service very disappointing. Credit card transactions are very slow to show up. My personal card is with Chase, and their transactions show up much faster. The site is also quite unreliable. I ...
This bank is the worst I have ever known. Janet, the manager, is unhelpful and can barely speak English. I would rather die than pay 39 bucks for a $1.00 overdraft. The nerve of banks worries me, but what is worse is that you people keep using them. Put your money in your pocket. This bank makes a ...
Hunters Creek Branch As I was directed by the Secret Service agent, I immediately went to the local branch office and told the manager that I had been directed by the Secret Service to talk to her. She was at a greeting station, shuffling papers, and made me wait for several minutes before she ...
I used to love banking with SunTrust. I recommended them to all of my friends and family. I wish this could have gone differently, but now I am forced to close my accounts with them and look for another bank. When I moved back to NC from NJ, I had to find a new bank. At the time the closest bank ...