I want Sprint to improve their Rebate process and to make an effort to please their customers when they screw up. I got a new phone in March 09 and submitted paperwork to receive a $100 rebate check. I checked the status of the processing online once they received the paperwork later in the month ...
Im a 5 year costomer of Sprint. My 2 new Katana Eclipse phones are but 3 months old. One of these phones crashed the other day. I pay 14.00$ insurance on both of them a month. Your repair center said it was from nothing ive done, that the software has just failed! I use these for work and personal ...
Just to let people know that I've been a Sprint customer for two years. At the beggining I thought Sprint was another cell phone company, I've noticed that within those two years the company has tremendously improved, as well as their reputation and their product and services. Every time I have an ...
Our son received a LG Rumor for Christmas, which didn't work properly it was "New" When we called to activate the phone, Sprint was only interested in wanting to know, where was the phone from, If we had plans to renew our contract that was ending in a few months. Well, must likely not, ...
I have been a Sprint Customer for 8 years. Not once in 8 years have I received a correct bill or talked to anyone that knew what they were doing in customer service. In fact when you call customer service it pretty much creates more problems on your account. The most recent incident has just put me ...
Last year on about 09/10 I recieved a free cell phone in the mail from Sprint. This phone was not requested by me nor do I have any idea why they sent it. The phone was sent for a cell phone contract that had just expired. I had already purchased a cell phone for said account a few months earlier ...