I called Sprint in Dec to ask when my contract would expire. I was told Feb 21. I said I wanted to ensure that my service ended on that date. I asked if I needed to call back on Feb 21st. They said no. The service would end that day. On Feb 24th the service was still active. So I called Sprint ...
Not only am I disappointed with Sprint's customer service/contract practice (if you change your plan you are in for another 2 years of bad service!) but this goes a lot deeper now. I have been a victim of identity theft because of sprint and they just give me the run around and no resolution. This ...
Getting a new phone promptly when you stock them in all of your stores near me and I carry your phone insurance. ...
I've asked repeatedly if you received the return of the replacement Palm Treo with no reply, or a reply that asked me to repeat information already supplied. I can not access Sprint online to write a new ticket and your reps do not not properly respond via eMail to the previous communications. This ...
This morning brought me the straw that broke the camels back as far as my thoughts on Sprint. Where before I had nothing against them, although the service wasn't suitable for our personal needs, I wouldn't have advised anyone not to subscribe. That has now officially changed. I wouldn't recommend ...
I called Sprint not once, not twice, but three time to cancel our service in advance of the end of contract terms&the contract was up and I did not wish to renew. Of course, Sprint renewed the contract without my authorization and then charged a cancellation fee on top of a another month of ...