If I would have seen this site prior to all my trouble with Sears, I wouldn't have ordered from Sears. All around bad service... Spoke repeatedly to different people, including managers and got the same song and dance. Paid for over night shipping and the package was still addressed incorrect... ...
I bought a Maytag washer / dryer a little over a year ago (one year warranty), last week the washer started to get very loud during the spin cycle so I called Sears to do a maintenance service. The service man checked the machine and before giving me his findings he called Sears to check on my ...
I was very happy to have purchase from sears yesterday. Sale rep. Help me a lot. I will go back and ask for help again. Thank you thank you ...
Wow worst customer service ever!!! I'm 19 and work at a retail store and I would never let my customers wait so long! I was with my family trying to buy some clothes and there was only one person in front of us on the line, so we assumed it would take a minute or so. WRONG! We were only for about ...
Still waiting for a 50 dollor pay back for a delivery charge i paid sears almost 2 years ago for a 600 dollor stove i purchased ...
After I had a very expensive simple repair on my lawn mower, tech broke a belt in process... He gave me a list of parts and estimate for that and clutch (wasn't previously broken either)... I didn't have it in my budget right then but told him Id let him know. Called a week later. NON ENGLISH ...