Incident = I called Sears for service on my air conditioner. I also called another company who responded faster than Sears. When Sears got to my home, they saw the other company truck. I opened my home to the service man (and also sales representative who tagged along) to come in and give me an ...
A Sears repair person came to my home 7 times to fix my Frostfree side by side refrigerator. They came each time saying something different was wrong with it each time. The original problem was: Frost build up. I finally contacted GE, and they install a new door on it. Maybe I should have realized ...
I requested Sears in the future and support my A/D device that I purchased from their store not-too long before. I had been getting anxious simply because they weren't turning up. I named another organization 1hour heat & A/D who arrived within 1-hour. While Sears reached comparable period, the ...
On 3/29/08 we received an email notice from Sears of a limited online VIP sale. It had online only specials which started Sunday at 6PM. Since we were in the market for a new refrigerator we attempted to purchase one online using this sale. We tried over and over to get the sale to go through on a ...
I purchased a new front load washing machine with the extended warranty from Sears in 2006. The knob broke off of the machine in July of while it was still covered by the warranty. I called to make a service appointment and was told that they could only give me a service time window of 8 am to 5 ...
We purchased a Sears Kenmore Elite Trio in November.in September it quit cooling, it took a week to get someone out. Then it still was not fixed, they had to order a fan motor kit and come back 21 days later to put the part on. Then in January it quit working again. This time it was the compressor. ...