I tried to get information about a vacuum cleaner from a store in Paradise Valley, Arizona. That is all I wanted. I was hung up on, disconnected, sent to the wrong department, found that no one was in the department (rang 20 times on several phone calls), told incorrect information, etc. I was so ...
I purchased a Frigidaire 19.53 cu ft Commercial Refrigerator directly through sears.com on May 28th with an expected delivery date of June 9th. Come the 9th I receive no refrigerator delivery or phone call to reschedule. I call Sears home delivery on the 11th and they inform me that it will be ...
Don't buy the Kenmore Elite 2 drawer! It was a waste of $1600! I did my homework before we bought it and now I wonder who does those great ratings. The dishes are always wet, the heat is not hot enough, and the drawers actually make it smaller. Unless you have small dinner plates forget filling it ...
On April 12th we bought a new refrigerator, with the promise of a $75 rebate to reimburse the cost of delivery. I repeatedly attempted to file the rebate online, but each time the online system gave me an error (did not recognize the program number). Finally I called, and was told (after numerous ...
Had problems with the 1st repair tech they sent out to fix my chest freezer. It ended with the tech leaving, leaving me with no price quote, but I had a verbal conversation with his manager, where we agreed on what the repair would cost. The manager agreed to only charge me for the part, and not ...
Here's a copy of the letter I sent to Sears. It tells the story: On Saturday, June 7, I ordered a Samsung front-load washer and matching dryer, and had it set up to be delivered on Saturday June 14. I received a call on Friday June 13th, and was told the appliances would be delivered on Saturday ...