After sears confirmed through e mial that my repair appointment was set for 6.2.08 between 8am and 1200pm, i was called at 946am to say they had no one to send, could they send tomorrow. Totally unexceptable after i had taken day off work to be here for this appointment. ...
I have bought all my appliances and tools at Sears. When i decided to buy a flat screen t.V. I only thought of Sears I belived they were honest and had integrity. I told the salesman that i had basic cable and i asked about the return policy. The salesman told me I had 30 days to return the t.V. ...
Lousy Customer Service! My experience with Sears Store and their customer service is extremely negative. After ordering an item from the Waterloo, Iowa store I received extremely poor service after attempting to cancel a special order item that was not delivered to the store by the expected date. ...
Our 7 year old Kenmore washer, on which we are forced to have an extended warranty because it is such a piece of trash, broke for the umpteenth time 5 weeks ago. Sears sent a tech, who could not repair it, and who could not persuade Sears to replace it.instead, Sears will repair it again. I was ...
Sears has got to be the worst run company and have the worst customer service department. I purchased a dishwasher from them and have pages and pages of notes to myself on how I arranged for delivery, arranged for installation (separate from delivery), and arranged for repair. The unit was ...
Morons. They screwed up my appointments twice, and this is to return and fix something they didn't get correct in the first place! Also, they wanted to charge me over 100 dollars to fix my disposal - BY PUTTING HIS HAND IN AND FEELING AROUND FOR PIECED OF PLASTIC THAT FELL IN!!! I did it myself. I ...