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Sears
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Sears
Junk service

Kenmore used to be a good brand name. Obviously not anymore.in the last three years our 1 1/2 yr. Old Kenmore dishwasher died, then the ice maker went out on our just one year old Kenmore fridge (two weeks out of warranty) and last week our two year old Kenmore gas grill stopped getting hot enough. ...

Sears
Terrible experience

I too have been a loyal Sears customer for about 5 years and two houses worth of appliances. I ordered a replacement ignitor for my GE stove from Sears parts direct on 12-7-07. The gal on the phone said it would arrive on 12-12. It hadn't arrived so I called on 12-15, they advised that it wasn't ...


Sears
Terrible service

Sears canceled my service appointment for a repair on 8/06/08. I provided two phone numbers for Sears to call and had someone waiting for the tech. The best date they can provide at this point is 08/09/08. The tech claims he reached a fax line, which I do not have a fax line. Sears did little to ...