This review is concerning our refrigerator TECH. ID 0291716 svc order no. 88521333 This man was professional and did a great job to our satisfaction. ...
Called Sears to schedule a repair for my 4 yo washing machine. I was given date & 4 hr. window 8a-12p. Someone called at 11am to say Repairman would be there at 12p. No show. I called at 1p, was on hold over 20 min., cust. service person "Kyra" put me on hold to call repair guy... ...
My minor child and her friends were in Sears and was stopped by security and accused of stealing the police was called, the girls had not made it out of the store and was called to the back by the security guard. They went to jail I had to pay 100 to get my daughter out retain a lawyer for $500 and ...
This is the letter I wrote Sears: Dear Sirs, I arrived in TN after a 6 hr trip from Savannah, Ga. with my three kids, after having to charge my 5 mth old battery in a Kroger parking lot (my husband is deployed to Iraq). The van made it to TN fine, but my sister encouraged me to let her mechanic ...
I was scheduled to have my refrigerator repaired 4 May and took off from work from 1230 to 1700 hrs. I received a phone call at 1320 hrs from the service center to inform me that the technician would not be able to make it for the scheduled repair and they had to reschedule. I am sure that the ...
We purchased 4 major appliances 2 yrs ago in November from Sears. We were told by the salesman that Sears no longer makes it own products. We were swayed by the prices and Kenmore's past reputation. Immediately, the refrigerator made a popping followed by a "gurgling" noise. I called and ...