Service today 11/16. The technician was very knowledgeable and clearly explained what was wrong with my washer. Its ten years old and this is the only time I've had to service it. He was nice and courteous and I would recommend him to my friends and when I need other service I will request him. I ...
I went to the Sears on Front Street in the Kansas City Metro area. The customer service associates were rude, hostile, mean and refused sell to me. The old man that assisted me actually told me to go somewhere else to purchase what I needed, knowing or thinking I had to purchase what I needed ...
Purchased Range and dishwasher on the 10/23/10. Delivery was supposed to be between 1:15 and 3:15 pm on 10/27/10. Sears called me twice and cancelled time. They said it was a problem with the deliveries and they kept pushing my delivery back. They finally after serveral phone calls delivered at 12: ...
Tech was very friendly and professional prompt and courteous made pre-appt call and was here shortly after the call one of the most professional techs I have ever dealt with ...
I called Sears Auto Center at 9 AM on 7/6 about some tires on sale through 7/6 - that is, on the last day of the sale. I was told "we have 3 in stock, I will see if I can order a fourth, it will probably be in on Friday. I will check and call you back and let you know." I asked if sales ...
I purchased a microwave online via Sears.com on April 27 and followed the online wizard to create a delivery and installation date of May 1. Price $550.00 On April 28 we received a call to state that our microwave was ready for pickup. We told them it was supposed to be delivered with installation. ...