I just had a service call for my riding mower. I was charged $220 labor... The entire appt took less than an hour! I called to complain and customer solutions said the labor charge is correct?!?! I will now be going out of my way to avoid Sears, KMart and Land's End. I've probably spent around ...
I purchased a fridge on 12-31-12 so appt was rescheduled for 2-22-13. On 2-22; service tech was out and replaced parts, but ice dispenser still not working. He ordered a new control panel. New appt made for 3-6-13! On 3-6, two service tech came out to replace control panel. Ice dispenser now works ...
I would never ever have this company do anything for us again. The bathroom remodel was a disaster and we still have to pay an exorbitant amount of money for it. Lesson learned and I hope you learn also. I wish I could talk to the CEO of Sears and let him/her know what a horrible and irresponsible ...
I bought an HVAC unit from Sears in 2007. I had problems from the start, but the major problem is that the refrigerant leaks, which leads to failure with the compressor. In a properly functioning unit, the refrigerant should never have to be replaced, but I have to replace mine every year. Now I am ...
May 4 we ordered a range online layaway but were able to use our coupon code. We were informed we're not able to use coupon codes on layaway, which is false, because we used coupon codes on layaways in the past and the following day used a coupon code for another layaway. We contacted sears & ...
Paycheck was short, the company would not fix my pay before closing the store down. And was cut from getting my unemployment claim due to this closing. ...