On 03/10 Sears Credit Cards deducted an unauthorized amount of $850.00 from my checking account, as opposed to deducting the authorized amount of $35.00. After discovering this unauthorized deduction, I filed a fraudulent claim with Horizon bank against Sears. Sears deposited $815.41 into my checking account on 03/18, On 03/15, Sears made a second unauthorized deduction from my account in the amount of $850.41. Per my Sears account recordings and statements, my account balance was $1850.00. I was told by Cynthia, Bob, and many others that I was charged this amount because Sears deposited two amounts of $850.41 into my checking account. I attempted to rectify this stressful situation via telephone conversations and faxed bank statements, reflecting their inaccuracies, to no avail. I am requesting that my Sears credit account reflect the accurate balance of approximately $550.00, and that all fees, charges, and credit report information be corrected and/or refunded.
I am requesting that a written apology and monies be given to me for the unnecessary frustration, stress, and financial hardship that I endured as a result of Sear's fraudulent business practices. If my request are not honored, I will seek legal representation and contact several News stations.
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