After only 14 months a n a coil leaked out all coolant and sears wants to charge me over 800 dollars to replace warranty equipment. The whole Kenmore 4 ton system was replaced because of a leaking a coil, the selling point was that you cant replace just a coil because of refrigerant change. So, now ...
Our Sear refrigerator is apprx 4 yrs old; the ice maker is not working; we called SEARS HOME REPAIR to schedule an appt; the cost was $75; repairman was scheduled to arrive btw 8-12; my wife took a vacation day from work to stay home; by 10 my wife called the 888 # they said he will arrive any ...
I purchased a new HVAC system to be installed at the beggining of August. I was givin the run around by the installers and the management in St. Louis. I hope sears hasthe guts to post the pictures i sent to them as well as the Attorney Genaral. It wasnt till I had to do that to get them to realize ...
Our washing machine has been broken for 2 months. We have had 7 schduled appointments and Sears has not shown up for 4 of them. My wife and I have both taken multiple days off of work, asked others to wait for us, and after they call to confirm the appointment, no one shows up, no one lets us know, ...
Today Sears carpet cleaning service came to clean my carpet. I asked the service person if they moved furniture and he said they did except for dressers with mirrors. In one bedroom he did move some furniture but in another room he moved nothing. I also had a stair case that was cleaned and it was ...
Terrible customer service!!! Supposed to fix my washer today. Called and cancelled at 11am. I was told that today was a guranteed date. Parts are here. I've taken off from work. Sears has already cashed my check. Now they want me to wait another week. Terrible! Not to mention they were just here in ...