After the first visit last Thursday, a technician advised us he needed to order 2 parts to repair. And today August 19, (a week from the day the appliance broke down), I called repair service to find out when parts will be ready. The latest date is August 29 to schedule for repair. There is at ...
Garage-door repairman came out to fix the keypad. Because it worked for him, (after we had tried for days), he turns to me and says with an attitude, the opener works. The clicker opener was also broken and he was a jerk about that too. The opener was only 1 year old. Arrgghh, I can't stand people ...
I called on 3/17 and scheduled a repair on my Kenmore Elite washing machine. They gave me an appointment on 4/2. I have to wait 16 days with a broken washing machine that has standing water in it! My appointment was schedule from 3pm-7pm o. 4/2. My husband took 4.5 hrs off of work, with NO pay, to ...
Sears Home Service Repair — I am totally disgusted with the service I am currently NOT receiving from your Blue Service Crew. I had an appointment today for my washer to be serviced. The appointment was from 8a-12pm (expected time of repair tech). He didn't arrive until almost 2pm. I called THREE ...
I purchased a Craftsman Snow blower from Sears and it didn't work great the first two times it ran, but it got the job done. Went to use it the third time today and it wouldn't run. I called Sears about it, as the snow blower is under the extended warranty that I bought it with and they informed me ...
I purchased a Protection Agreement, under the advice of the Sears rep on the phone who convinced me it was the way to go, after explaining that it was a Visa Warranty claim. After speaking to Visa Warranty, protection agreements will not be covered, even if the cost is less than the cost of repair. ...