Repairman came out to replace two control knobs on our GE gas cooktop. After he supposedly completed the replacement, he left, and gas was leaking from one of the burners. He did not check or complete the connection correctly. My husband came home and was able to shut off the gas valve to the ...
You are not fixing my refrigerator. It's been down 6 days. Parts came today. Scheduling set for Tues. Oct 4. Seriously??? This is unacceptable. Someone should be here tomorrow. That would be Friday, Sept 30. Down for 10 days??? A cold storage unit? Please ...
Had an appointment with Sears to repair washer today 5/8 between 1pm and 5pm. Logged into my email at 2pm to find an email informing me that they would not be out here till the 15th of the month. Contacted the repair line and received nothing but run around saying that my appointment was the 15th ...
My refrigerator stopped cooling so I call Sears for service, under my service agreement. The repairman showed on time, but did not have the part to make the repair. What bothers me is that the repairman said that I should call back and make another appointment to receive the part. Who does that? ...
Our refrigerator has been down 6 days... Parts finally came today. Called for service and was told the earliest is Tuesday, October 4.. Seriously??? It's a refrigerator. Now it will be down 10 (ten) days. This should have been treated as an emergency!!! Someone should be here tomorrow! It was ...
Had problem with washer making lots of noise. Called Sears, tech comes orders tons of parts, when parts come in puts in only to fry the mother board. Was supposed to come next day doesn't show up, when I call to find out I get a very rude technician on phone named 'Jen' finally make an appt. With ...