My refrigerator stopped cooling so I call Sears for service, under my service agreement. The repairman showed on time, but did not have the part to make the repair. What bothers me is that the repairman said that I should call back and make another appointment to receive the part. Who does that? ...
Our refrigerator has been down 6 days... Parts finally came today. Called for service and was told the earliest is Tuesday, October 4.. Seriously??? It's a refrigerator. Now it will be down 10 (TEN) days. This should have been treated as an emergency!!! Someone should be here TOMORROW! It was ...
Had problem with washer making lots of noise. Called sears, tech comes orders tons of parts, when parts come in puts in only to fry the mother board. Was supposed to come next day doesn't show up, when I call to find out I get a very rude technician on phone named 'jen' finally make an appt. With ...
Contacted sears home services repair in hialeah due to excessive vibration from washer and agreed to pay $136 figuringthey would provide the best service for a kenmore product, even if they charge more than other companies. Was advised that we needed a water pump for an additional $115 which wepaid ...
My 2yr old refrigerator was surged during hurricane Iran. The digital panel went out leaving the cubed ice button blinking. I called Samsung and they suggested a call a repair man. So I called Sears. They showed up walked to the panel pressed the ice button and the filter button together for 3 ...
My husband purchased a new tractor from Sears a couple of months ago. The mower is not working. Fortunately, my husband purchased a service agreement. He scheduled a repair call 3 weeks ago and we were confirmed for an appointment between 8 and noon 1/21. When the noon hour passed my husband called ...