We bought a $4000 set of furniture on a Sunday, and wanted to buy a matching chair and ottoman. The assistant manager offered it for 0 (floor model) if we would pick it up ourselves on the next day (Monday). He told us to come back the next day to get it. When we came back the next day, a ...
If you are going to spend money on furniture, DON'T spend it at Rooms 2 Go! I purchased furniture in March and had an immeadiate reaction to either the fabric protector or the SUPER cheap particle board type wood that they make their furniture from. I was sick for four weeks with upper respiratory ...
I Purchased Furniture at Rooms to Go in Macon Georgia. I receive the furniture on May 15. Once the furniture was set up later that evening I notice a gasoline like smell coming from the furniture. I called the customer service desk at 1-800-766-6786 talked to customer rep. Name Peggy. I was told ...
My furniture starting coming appart within in the first year. There's only adults in my house, so it's not from wear and tear! I emailed the company and gave them all the information they needed to locate my account. I got the standard reply of "Thank you for contacting Rooms to Go", but ...
Purchased a very expensive dinning room table and chairs. 6 months later, the finish is comming up on one leaf of the table. Rooms To Go sent a representative to our home that told us the finish was comming up from customer abuse. More directly, the finish was comming up because we had most likely ...
I ordered furniture online from roomstogo.com several weeks ago. Delivery was scheduled for Tues 4/22 from 11:00am-3:00pm. I took off work and was home by 10:45. At 3:00 when I had not received a phone call, nor my furniture I called customer service (ha!). I was told that the truck had broken down ...