As I type this it is nearly 9:00 pm on Sunday March 20. I have in my hand a purchase contract for more than $3,000.00 worth of goods from Rooms to Go with a promised delivery date of March 19 with a time schedule from 3 to 7 pm. Yesterday, prior to my scheduled delivery time, a customer no-service ...
We purchased our living room funiture on March from Rooms To Go, along with the extended warranty. The sales person demonstrated the effectiveness of the material with a black ink pen, and cleaned it with a solution. He told us that with the extended warranty any kind of stain will be remove by the ...
I bought a Leather Sofa from RTG and paid for warranty. The color has faded in places, it has food marks on it that do not come off with the cleaning solution they gave me and it has two small pen marks (about 2 inces each). I called customer services who were very rude and basically told me that I ...
I recently purchased furniture for my three year old son's bedroom. The delivery date was set 4 WEEKS after purchase. This was fine until RTG began to advertise "next day delivery on furniture. I called 2 weeks into my "waiting period" and was told it was only for matresses and that ...
We bought a love seat and sofa set and an entertainment center from Rooms To Go one evening and since they weren't in stock had them delivered to our home about 25 miles from the store. I knew that I would have to pay a delivery charge and that was okay; what I didn't know and couldn't get any ...
My problem is not the furniture itself, rather the delivery team that showed up with the furniture. I purchased a bedroom suite (bed, dresser w/mirror and chest) and according to RTG, they will set-up/assemble certain items. Well the mirror needed to be attached to the dresser and you would assume ...