I purchased a Cindy Crawford dining room set and two additional bar stools WITH an extended warranty. My daughter knocked over a bar stool and it literally shattered into pieces. Shortly after that, I bumped one of the arms on one of the captain chairs and off it went, I went to move the chair when ...
My family and I live in Garner, NC (20min. South of Raleigh) and purchased a 7pc dinette and w / a request of an Express Delivery prior to the 4th of July weekend, we were expecting company. When it was delivered on the 2nd not only was the glass backing to the hutch shattered, the dinette table ...
We called concerning defective wedge that was purchased along with console loveseat & queen sleeper, 7/07. RTGO representative came and inspected wedge and agreed it was defective and stated he put in a request to have replaced and we would be receiving a call on 3 days when item would be ...
I purchased an armoir. The right door is not balanced. Had a new one delivered, but before it was taken off the truck, I looked at it and the doors were even more unbalanced. I advised Rooms to Go that I had to have a late evening appointment or on a Saturday. RTG say they are only in my area 2 ...
I purchased a dining room set, and a living room set from Rooms to Go on April 2nd. I purchased in Covington, LA. The first time the delivery people came they only had the table and chairs. No sofa set. Five out of the eight chairs were damaged and the pedestal to the table was chipped. They called ...
I purchased an entertainment centre, which was delivered, BROKEN last Friday (100$ fee). The delivery person typed in the information, told me I’d receive a call to have a new entertainment centre delivered. Per the cc department, I have to wait 4 weeks after the date of purchase to have my ...