Customer service should be renamed as Delivery Scheduler, it's appropriate that's all they can do for us, that's all they did to us. For other requests the answer was "talk or call the driver" or "the driver will call you" or "call your local store, maybe they can help ...
I recently purchased a sectional sofa from Rooms To Go @ Willowbrook - Houston. When I asked to exchange a few pieces because they were too large for my room, they were decent about making a trade for an equal or greater amount. My sales rep, Renee, was wonderful. She spent approx. 2 hours helping ...
I purchased a dining table set paying cash $1,244.85 from rooms to go show room, frico, tx on 07/04. The furniture was delivered after 20 days with broken chairs. I contacted the delivery office, who till today (oct 7) keep sending me broken chair/s as replacement. I contacted the show room manager ...
I purchased a dining room set in Aug. 08. The china cabinet has been delivered damaged 3 times. The delivery men scratched my wood floors, knocked into walls and other furniture in my home. The last delivery was so bad and the men were so rude that I had to ask them to leave my home. I was then ...
I ordered furniture that was too large for the space intended. I called back immediately to return furniture, rooms to go said no. Mind you I had already paid 100 dollar delivery fee. The manager David Dunn said to me and I quote "It's not our problem that you ordered the wrong furniture... ...
Did you know that you can write a letter to the attorney general's office in your state and make your complaint to someone who can actually help you. This website is a joke, where's the part of this site where rooms to go actually makes good on any of these complaints? Is this just a website to ...