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Reliance home comfort
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Reliance home comfort
Billing Method

Reliance has been charging me for a three month period of which I don't like. I asked them almost a year ago that I would like to change it to monthly of which they told me they can. I then waited for the three months to expire and they charged me again for three months. I called them and thought ...

Reliance home comfort
No Service!

We rent a water heater from this Company that also heats our house as we have a heating system that relies on hot water. The rental tank broke and it's been about 1 week now and still no service. I've made about 7 calls and men come to the house unprepared and with the wrong equipment. My husband ...

Reliance home comfort
Not Reliable!

Eight months ago we moved into our new house, and took over a water heater rental from Reliance Home Comfort. Then, a few months in, our water heater started leaking and they came for a service call. They came right away, and replaced the tank for 'free', but charged us $200 extra beyond the rental ...


Reliance home comfort
They scammed me

I originally had a Direct Energy water heater and a Reliance rep came to my door and said they worked for the company that bills me for gas (Enbridge) and that my water heater was over 10 years old and was going to be replaced for free (paid by the province). What they didn't tell me was that they ...