We rent a water heater from this company that also heats our house, as we have a heating system that relies on hot water. The rental tank broke, and it has been about 1 week now with still no service. I have made about 7 calls, and men come to the house unprepared and with the wrong equipment. My ...
Eight months ago we moved into our new house and took over a water heater rental from Reliance Home Comfort. A few months in, our water heater started leaking, and they came for a service call. They came right away and replaced the tank for 'free,' but charged us $200 extra beyond the rental fee ...
I have canceled my account with Reliance Home Services since 04/07/11, and I am still receiving bills? Your company has been paid for its services, and you need to stop harassing me with bills for a protection plan that I canceled along with all other Reliance services. I will not pay for your ...
I originally had a Direct Energy water heater, and a Reliance rep came to my door and said they worked for the company that bills me for gas (Enbridge). He said my water heater was over 10 years old and was going to be replaced for free (paid by the province). What they did not tell me was that ...
For starters, those individuals who gave positive reviews either work for the company or have never experienced anything out of the ordinary with Reliance. Commenting on a quick and clean installation is not a valid review, because true customer service kicks in after you have signed the agreement ...
The Comfort Protection Plan is a scam. In February 2006, a Reliance salesperson sold it to me. Her pitch was full of lies. In short, she told me that the furnace and the air conditioner would be fully covered for every repair for 15.99 a month, and that a repairman would come out and fix whatever ...