Damage claim denied. POD states these items were damaged due to shifting of contents. Lots of damages but only put in claim for one item that was recently purchased. All items in this POD looked terrible upon entering my POD. Exactly how well do we have to tie them down? Insurance should be ...
I read some of the reviews and honestly can't understand why all the negative responses. All my pricing was correct and as they promised. The move went off without a hitch, but only because Pods was willing to work with me. They did a great job at the local level with their drivers. Billing on my ...
This company did an excellent job with my move. Pods was definitely the way to go. Easy and the price was right. Didn't have to pack and unpack twice. Great service. Drivers polite and took good care of my furniture. Loved this service. ...
Just a word of advice—revamp your customer service mantra. If your truck breaks down and you know your delivery is going to be HOURS late, how about giving the customer a quick phone call? No, we had to wait ALL day, costing lost wages, because you guys don't care. Just because you don't guarantee ...
I found this company is poorly run. Call center is a joke. First problem was I started getting emails saying my credit card info was wrong. I went online and re-entered info. The emails kept coming then came computer generated voicemails. I finally called the call center when the voicemails were ...
First I went online to get an estimate. Pretty easy for Uhaul and other moving companies. PODS site said I had to call so I did. I got the big sales pitch about how great PODS is and she wouldn't answer my questions. I asked her very politely I might ad to please stop the sales pitch and just give ...