My experience with Pods was excellent from start to finish. The customer service representatives were professional, knowledgeable, kind and acted like real human beings. They acted like they were treated like valued employees and in turn treated Pods customers as though they were valued. There is no question that moving is painful, but these wonderful people did everything to make it pleasant. On the receiving end, my new home in a ski village gave me only 24 hours to empty the pod and have it removed. When I reported my dilemma to pods, they sent someone out on a Saturday, two days early, to get my pod. Just wonderful service.
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