This is long but pertinent. I have had my stuff in POD since December. I am now back in NY and want to have my stuff delivered. My first phone call, I spoke with Marcus and he said I could have it delivered by the 24th if I called by Tuesday morning. I arranged movers, truck, etc. Called back ...
A rainstorm caused $3,500 in damage to my items stored in my POD I had on my streed in front of my home. I had purchased in insurance with PODS, but when I filed my claim with the company, they wrote me back and let me know they do not cover natural disasters. This is not the type of company I want ...
PODS has had a container of mine with the contents of my house for 9 months now. When I went to schedule delivery of this container to my new address, I called their customer center and was advised by a rep that I only owed $15. Although I thought all monies were paid at the beginning of the ...
I was told a time my pods would be delivered, and the time was not honored or considered! They had said the pods were to be delivered NY noon, but then the actual window was 10:45 - 1:45, and the didn't show up until 5. I had scheduled movers, cut a vacation short, and worked around this delivery ...
I was quoted one amount for having the POD delivered to my house and taken to storage before delivering to my new house. However, I was able to get into new house sooner and would not need PODS to store my container. I was told the price was the same, whether I stored the container or they did. All ...
Help! We have a pick up originally scheduled for 1/2. We are not ready so have been trying to cancel. No one answers the phone and when I asked for my account information on line it came back minus the info I need to cancel. Any one else having a challenge? I guess I will get up at @ 5 (my time) to ...