My husband and I try to save some money on the long distance move and decided to use Pods instead of movers. Big mistake. First of all, The Sales person told us that biggest pod that they offer will hold furniture for 3 bedroom. So we thought one Pod should be plenty to hold our furniture. Wrong. ...
PODS did not deliver on time causing lost wages and we also had damaged items. Customer Service was very poor and offered little to no compensation. PODS just doesn't care about their customers. They already got your money. ...
Damage claim denied. POD states these items were damaged due to shifting of contents. Lots of damages but only put in claim for one item that was recently purchased. All items in this POD looked terrible upon entering my POD. Exactly how well do we have to tie them down? Insurance should be ...
I read some of the reviews and honestly can't understand why all the negative responses. All my pricing was correct and as they promised. The move went off without a hitch, but only because Pods was willing to work with me. They did a great job at the local level with their drivers. Billing on my ...
This company did an excellent job with my move. Pods was definitely the way to go. Easy and the price was right. Didn't have to pack and unpack twice. Great service. Drivers polite and took good care of my furniture. Loved this service. ...
Just a word of advice—revamp your customer service mantra. If your truck breaks down and you know your delivery is going to be HOURS late, how about giving the customer a quick phone call? No, we had to wait ALL day, costing lost wages, because you guys don't care. Just because you don't guarantee ...