I bought a 2-month-old female rat on 12/16/09 with a 15-day guarantee. Her name was Alice by the time we got home, and she was very sweet. I fell in love with my precious new baby instantly. The night we got her home, she perched on my shoulder, peeking her head out through my hair just to check ...
Like many others, I am a loyal Petco PALS customer. Petco advertises that if you buy 10 bags of dog food, your next bag is free. I bought my 10th bag on February 6. I called in March, and they said my coupon would be mailed March 26, and in the meantime I needed to buy another bag. It is now April ...
I am also a victim of the Petco "Buy 10 Get 1 Free" PALS program. I completed all the requirements, and the automated phone system stated I would receive my coupon for a free bag in a few weeks. Four months later, still no coupon. I called, and the representative said they would reissue ...
The Petco in Cedar Hill, Texas, is horrible. They have a bather, or bathers, working there now who treat your animal depending on their mood that day. Services are charged to the customer that do not get done, and the customer never knows because we do not tell them and they do not check. I was ...
Good luck getting Petco to stand behind any of their products. We purchased their most expensive dog bed six months ago. This bed is a second bed for one of our dogs and does not get a lot of use. I finally washed the cover for the first time, and it not only fell apart at the seams but shrank as ...
Our dog had been sprayed by a skunk in September. It was a small spot on her chest, but as you can imagine, it smelled horrible. We brought her to the Petco in South Portland, ME. A few days after she got back, we noticed that her skin was flaking off over her entire body and smelled horrible. We ...