I have been ripped off by PepBoys. I have had a more than 2 year relationship with various PepBoys and loved the quality of service they provided. On May 13th, I brought in a car To store#0317, that had a rattling noise but ran well, 3 weeks and $1,500 later, (without ever driving it) my wife was ...
We took our 2004 Kia Rio in for diagnostic at Pepboys. The car was stuttering when it was at a stop sign. It just had an oil change; radiator was flushed and cleaned out. There had never been any prior issues with our radiator, it never leaked, nor over-heated. The timing belt needed to be ...
The front brake rotors on the older Honda Accords hand to be turned down while on the car because they were mounted behind the bearings. Pepboys always did a good job while my wife worked in a medical office across the street. They turned them down once or twice before and the brakes started ...
Pepboys tried to charge me labor on an alignment warranty job that they screwed up a month ago. The shop manager and mechanic who worked on my vehicle wanted me to pay the labor for the time it took the mechanic to reinstall the inner tie-rod that he obviously popped out while adjusting the ...
Last week I went to Pepboys Irondequoit 444 store to return a car jack kit I had purchased the day before. The product was horribly constructed, my vehicle wobbled on it, and the creeper than came with it buckled under my weight (I am 210lbs). I went to the store to return the product as I had went ...
I have had it with PepBoys. Their auto repair division as far as I am concerned, is a criminal enterprise. NEVER have I dealt with auto repair personnel who BLATANTLY and OPENLY lie to you and continuously attempt to UPSELL you products you do not need and this happens at EVERY PopBoys, every time ...