Getting deep, bud - better read real soon! Don't make me issue press releases, etc. No kidding! I know this is quite detailed, but will be WELL worth the read time. Pep Boys Claim # 104575 To Mr. Darius "Bud" DiFatta, District Manager, Pep Boys, North Western, Nevada, and the Sacramento ...
I too have had what seems to be a common experience with Pep Boys service, the following is what I just sent to Pep Boys via the customer comment section of their web page. To be fair I am waiting to see what their response (if any) will be and this too will be posted here. Basically they really ...
I took my car to Pep Boys on December 19 to repair an oil leak and was charged $1,198.67. I was apprehensive about using Pep Boys because through word of mouth, its commonly said that Pep Boys cheats customers. However at this time of emergency, Pep Boys was the nearest car repair shop to my home. ...
I went in May to replace my battery. They charged me $65 to diagnose the problem when I told them I knew it was the battery, but I agreed to it. I'm a 19 year old female and the bastards took me for all they could! When I got my car back, I noticed I had a dent in the top of my hood. I opened it ...
I took my car to Pep Boys for an inspection. They persuaded me to purchase the Preventive Maintenance Package, failing to mention that it cost over $300 and did not include parts (the final bill totaling just under $600). The day I got my car back from Pep Boys it began overheating. I took it back ...
I don't own A Pep Boys, but I have a repair shop just a few blocks away from one here in New Orleans. I run a very honest business, sorry I cant say the same for other repair centers. I see this kind of rip-offs from the shop in question on your web site all the time. So what's new? If they can get ...