My car was towed to the Lindenhurst location with dead distributor. They could not look at car until 3 days later because the only employee who did electrical work was unavailable (at a training seminar). The remaining employees tried to install a rebuilt distributor and it turned out to be deader ...
I went to the Pep Boys location to get four new tires for my truck. I was told that I would have to wait one hour for an open space in their schedule. I entered the store at 11:03am and left the store at 3:51pm that was the longest one hour that I have had to endure in a long time. Aaron Jersey ...
I took my 1995 Chevy truck in to get the clutch fixed on a Monday at 8:00am. I didn't receive a phone call to let me know what was going on with my truck. Needless to say they didn't get to it till the next day, on a Tuesday. I even took a full day off of work on Monday to get my truck fixed. I ...
I have a 2000 Mazda 626 in which I brought to PEP BOYS to replace my front brakes in December they did the work in which I paid more for Mazda brake pads (suppose to be better?) The brake pads had a lifetime warranty.in March I needed new brakes once again so I brought the car back to PEP BOYS to ...
My boyfriend and I went to Pep Boys to purchase a full-set of Z-rated tires for his '96 Trans Am. At that time, they were having a "special sale" if you bought all four tires at the same time. For a set of 4 Z-rated tires, he spent about $500 on the four tires. Pep Boys also went on about ...
I had took my car to Pep Boys to install a waterpump and thermostat because my car was leaking antifreeze. My car was at the shop for 7 hours to have repair, it cost me nearly $300.00 dollars. The man who work there had an attitude, and did not put my bolts back on my a/c unit or the protector ...