On 4/14/08 at Dayton/Trotwood Ohio location I went to Pep Boys because my windshield wipers would not work and rats had gotten under my car hood. The rats had not eaten the wires that caused the problem but Bob, the manager without looking began to tell me that rats or mice ate the wiring and that ...
On 3-15-08 I brought my car in for a tire repair while there I decided to get a lube and oil change. The tire fix went fine. Then during the oil change things went wrong. The tech did not know how to lube the undercarriage and I had to instruct him how to use the tools. "grease gun" also ...
I had my car repaired at Pep boys. It wouldn't start so I had it towed to their castleton location. They took three days to look at it and told me it needed $700.00 worth of repairs done. They told me that the car did not recognize the key and it needed to be rekeyed, even though I used the same ...
To make a long story short. The Mehcanics at Pep boys in El Cajon looked at my car 3 different times for a misfire and came up with something different every time.in all i had spent 4 different trips to the store and yelling at the manager telling him what to do to eliminiate the problem. My bills ...
About a year ago my wife went to pepboys in Carson to service her front brakes. After the initial service, they came to my wife and told her that the rotors needed to be changed too. Knowing the way my wife drives her brakes down to the metal, I'm pretty sure they were honest with that. So she ...
We had purchased seven ATV from this store at christmas time and had problems with the 2 small ones (49 cc) Baja had told us to return them to the store they would issue RGA number for the return. We had contacted Mark the store manager and he stated that he had to wait for a check from corp office ...