My Lincoln Mark VIII was having a electical problem that caused the car not to start. It was not getting a spark to the plugs. After trying to start most of the day, had a PepBoys Tow Truck pick it up and take it to PepBoys repair shop. Shortly after it arrived there the Service Manager called me ...
I recently took my vehicle in to your Pep Boys store location # 761 on Tuesday November 27 at 8:02am due to my oil light on my vehicle was coming on at a lower RPM, then would go off during higher RPM's. I took my vehicle in and stated at 8am that I thought it was the oil pump; I was assured by the ...
I signed whatever the technical words the serviceman picked on the sheet, and later on found out he replaced the part that was working, did nothing on the parts that I meant him to repair. I called credit card company to dispute the charge, but I doubt that will stop the payment. Any advise for ...
I have never been so disrespected by a group of employees in my entire life. On Saturday, October 27, I had a flat tire. I had already told myself that I would never visit the Westchester branch (474) for two reasons: 1) they are too slow and 2) I have never liked the way I was treated by their ...
Know why Pep Boys uses rebates instead of just having sales on its' tires? Because it doesn't have to honor the rebates? Pep Boys actually has a third party handle (or not handle) the rebates. When they decline the rebate they give you a phone # you can call. After waiting forever for someone to ...
Summary I took my truck to Pep Boys in Cathedral City to diagnose and repair a problem with the charging system. They did a 'diagnosis' of the charging problem and told me that the alternator was not putting out the proper charge. I authorized replacement. Replacement included installation of a ...