Pay us now or pay someone else later should be their motto. I went to Pep Boys to have two tires repaired on my leased SUV. One had a nail and the other a slow leak. They repaired one and couldn't find the leak in the other. They recommended replacing all four tires before returning the vehicle to ...
Inability to provide solutions on cost. Automobile was sent to Pep Boys Store on 17 May via pull. Structure (Paul, unsure of title) was educated automobile operating warm in addition to not presently beginning, thus the pull. Named to check on position of automobile on Sunday 18May08, store advised ...
I went to Pepboys on a Sunday and bought an oil filter, windshield wiper blades (both sides), fuel filter, gas cap, radiator cap, and air filter. I used everything but the air filter and fuel filter. I went to return it on Tuesday and I lost my cash receipt sometime after the purchase on Sunday. ...
April 26th: I woke up to take my truck to Pep Boys so they could see what the problem was with my truck over heating. I went outside and looked under the truck to see if any fluid may have leaked from the truck to give me some indication to whether or not there was a problem. Upon inspection there ...
Just to let everyone know. I am not an ASE certified mechanic but I do know how to work on cars and have helped in tearing down and rebuilding Chevy and Honda engines. With that being said here we go. Toward the first few days of April, 08 I noticed every time I made a U turn in my car i would hear ...
I have worked at Pep Boys now for 5 years, in 3 different Pep Boys stores in 2 different states. They are all the same. Customer service (aside from myself, of course) is just horrible. It's a joke. They do NOT care about their customers. The service department is even more of a joke, really. They ...