"Price Assurance" is totally misleading. If the air fare goes down, a) you must wait for another Orbitz customer to book the same flight, and b) Orbitz does not refund $, they give you 'points'. I could live with both those conditions, ; however, those points CAN ONLY be redeemed towards ...
I spent 91 minutes of my life today trying to get a refund from Orbitz for a hotel reservation. I made the reservation yesterday as my bathroom is being renovated and my water would be shut off. My husband recommended that my daughter and I book a hotel room due to the this, This morning my husband ...
Spent over an two hours dealing with Customer Service (all of it but 8 min on hold). Calling 3 times, because they hung up on my once, and transfered me to CheapTicket.com the next. Finally got someone who spoke english well, the first 2 people had very THICK spanish accents and I couldnt ...
When booking thru Orbitz I was promised a credit, now I am told I don't qualify for the credit after the trip. Was not happy with the shore excursion booking. Would never book anywhere other than the Cruise Ship Excursions. ...
I arranged a visit to Los Cabos, Mexico, on Delta through Orbitz and weeks later exactly the same journey was significantly more than $300 bucks less by themselves website. I rapidly approached them to obtain their "COST ASSURANCE GUARANTEE". Well, despite the fact that all of the info ...
We booked the Copamarina Beach Resort for our honeymoon due to it being described as all-inclusive property on the Orbitz website with Highlights: 'food and drinks included in price'. After our arrival, we were told by the hotel that they doesn't even offer all-inclusive anymore since more than 6 ...