Complaint / Review
Orbitz
Price Assurance - PRICE ASSURANCE

"Price Assurance" is totally misleading. If the air fare goes down, a) you must wait for another Orbitz customer to book the same flight, and b) Orbitz does not refund $, they give you 'points'. I could live with both those conditions, ; however, those points CAN ONLY be redeemed towards HOTEL stays. Ridiculous! I will never use Orbitz again.