I switched from ATT to One Commuications. After 2 years I went to monthly for six months as I was closing the office. Then I called in to shut off the service. Several months later they said I owe them because they decided they wanted 2 months written notice, not by phone. ...
We are former customers of One Communications and we're advising that you avoid doing business with this company all together. They take forever to get your service running, their customer service sucks, and I've heard from someone employed there that they're laying off employees left and right. ...
Our company moved all our data and voice services to this company almost a year ago. I personally resisted because of what I have read on this site. Well, I am now glad that we took a chance. We are soending about 30% less than we were with our prior carrier, and the service is actually better. We ...
I recently decided to change my phone and data/internet services from One Communications to another company. The phone change went fairly smoothly and I understoodn I had to pay a modest fee to cancel my contract, however when I informed them I was changing my internet service they informed me I ...
I almost dont know where to start. This company is only focused on one thing - closing a sale. The engineering team is terrible, and as others have mentioned - it shows they lack training. Customer service is non-existant and they cant communicate with eachother or even look in the same systems. We ...
I recently made the decision to terminate my contract with One Communications and was informed I owed $2,952.00 to terminate my data/internet service. I have asked to have a copy of the contract with my signature outlining the fees associated with early termination and nobody has been able to do ...