I recently decided to change my phone and data/internet services from One Communications to another company. The phone change went fairly smoothly and I understoodn I had to pay a modest fee to cancel my contract, however when I informed them I was changing my internet service they informed me I ...
Our organization set a bet out for 3 telephone/web businesses to estimate us on the solutions. Out-of them all, One Communications arrived within the cheapest. We proceeded to signal the agreement with One Communcations. We'd a lot of problems together beginning our telephone support & web ...
I almost dont know where to start. This company is only focused on one thing - closing a sale. The engineering team is terrible, and as others have mentioned - it shows they lack training. Customer service is non-existant and they cant communicate with eachother or even look in the same systems. We ...
I recently made the decision to terminate my contract with One Communications and was informed I owed $2,952.00 to terminate my data/internet service. I have asked to have a copy of the contract with my signature outlining the fees associated with early termination and nobody has been able to do ...
We have been long time customers of One Communications and will be switching services as soon as our contract is over. Good customer service is nonexistent at this company... No one is willing to help and constantly transfers your call to an Account Manager who never answers the phone. From setting ...
I made the decision to switch my phone and data/internet service from One Communications to another provider after two years. I understood I would have to pay a small fee to get out of my contract early (about $300.00). I was told that and understood that I had to pay that fee. When I cancelled my ...