We have been long time customers of One Communications and will be switching services as soon as our contract is over. Good customer service is nonexistent at this company... No one is willing to help and constantly transfers your call to an Account Manager who never answers the phone. From setting ...
I made the decision to switch my phone and data/internet service from One Communications to another provider after two years. I understood I would have to pay a small fee to get out of my contract early (about $300.00). I was told that and understood that I had to pay that fee. When I cancelled my ...
My phone, fax and internet service has been done for 3 days at my law office. My office has come to a complete standstill. Customer service has promised a technician be out to resolve the issue time and time again. Here, we are 3 days later and no technician and no call back from customer service. ...
We switched over from AT&T this month. The process going from AT&T to One Comm was smooth, and we are paying a fraction of the cost, and now getting one bill instead of 3. Very happy with the service... ...
I just want to say that this was the worst customer service experience of my life. I called in to One Comm at around 12:45pm on a Sunday in the middle of a very busy brunch shift where after 3 of our 4 lines as well as our internet went down. This not only disabled our main credit processing but ...
A few months back we switched from ATT to One Communications. We are very pleased with the service, as well as the local support. Our internet speed is now at 3mb from the 1.5 with ATT, and we have our voice on the t1 as well. We not only saved a considerable amount of money, but added features we ...