Placed an order for approximately $77 on Mar 1. Paid $27.25 with a gift certificate and the rest was charged to my cc. There was a backorder item that was shipped on Mar 15 and was defective when I received it. I sent it back according to the directions and got a UPS receipt showing I sent it back ...
Newport News and UPS failed to get a signature on $93.00 worth of merchandise allegedly delivered by UPS to the wrong address. Newport News claims that the Lot number was inserted incorrectly by me but it is more likely that the Newport News Database truncated my address of record WITH Newport News ...
I placed several orders with Newport News in November. Never did I imagine the unbelievable hassle I was about to get myself into. I do about 95% of my shopping online (even groceries) and this company by far is the WORST! I'm not even sure how this company can get away with doing business this way ...
Newport News has the worst customer service on the planet, and I will never order another item from them, as long as I live! This summer I ordered a dress from their catalog. I never received an order confirmation, but received the dress within a couple of weeks. It was not even close to the color ...
I had sent back a defective bikini top back, in may of this year, a fruit roll up is made better then what I had received that's for sure, I have been waiting for two months for my refund, but get this, just last week they refunded me $1.55, ah hello! Where's the rest, well maybe that will come in ...
I went to make a purchase and had a gift card from Newport News from a previous refund when I joined their club. It was for $25.00. I tried to get the gift card go through online while trying to make my purchase but it would not go through. So I called the company and made my purchase over the ...