I purchased clothing in late February and returned most of it (poor quality). After waiting a month for my refund (refund policy said they would refund within 30 days), I began calling the company. Yes indeed they did receive my returned merchandise and it was being processed. 3 months have gone by ...
I returned a duplicate order Newport News sent me. I returned it the same day. It has been 3 months and no refund. I spoke to customer service, they are going through a bankruptcy and i will not get my refund. They said they will send me a letter. This is so wrong. They should not be sending orders ...
This is one of the worst businesses I have ever used and there have been many. I love to shop! I bought a couple of things from this merchant a while back, not much, a couple of pairs of pants a dress and couple of shirts which came to about $489.00. I put it on my NN card. When I got the clothes, ...
I have a credit from Newport News due to receiving clothing that was too large, so when I returned items they gave me a store credit. Now when I try to use the credit they will not honour it. They tell me they are no longer excepting, credits or gift cards. Cindy Lincoln NE. ...
I returned items from my order to Newport News and the items were received by them on March 28. I called after 30 days and was told to wait up to 60 days for return even though it says wait 30 days to receive credit on their website. I called after 60 days and was told they were having trouble ...
Over a month ago I requested a catalog and have still not received it. ...