I'll list the events chronologically: 04/10: Bought a King bedroom set from Marlo's Rockville store. To be delivered on 04/18. 04/18: During delivery, one of the stands of the centre support (that supports the slats) broke. Also the slats delivered were generic ones and not the same as seen in the ...
You know, I believe myself to be a fair and tolerant person and I understand that sometimes suppliers can let you down, which seems to be a regular occurrence with the contractors Marlo use to deliver and make their furniture. I find it amazing that this company has not realized that most, if not ...
We purchased a living room set from marlo and scheduled delivery for 30 days after the purchase. I went for almost 2 months without a living room set. They did deliver the sofas but the coffee table and the chair was a miss match. When I called the main office I was told that the items I had ...
My wife and I bought a new bedroom set from marlo in Rockville and the salesman divine told us that everything was in stock. When it came time for delivery half of the bedroom was not delivered. We called divine to let him know and he did not seem to care. After three phone calls to him we went to ...
Marlo does not care about its customers and never reply to feedbacks from its customers. Here is the story and the letter I sent them: On April 1, my father-in-law and my wife ordered and paid for a rocker recliner (SKU: 186126009 $401.74) from Sales Consultant, Eddie Elahi, at the Laurel Marlo ...
On April 1, my father-in-law and my wife ordered and paid for a rocker recliner (SKU: 186126009 $401.74) from Sales Consultant, Eddie Elahi, at the Laurel Marlo Furniture Showroom. Upon check-out, they were told to call back on 4/11/08 to confirm its pickup date of 4/15/08 in Forestville. ...